Membership Reopening FAQs
The Academy is immensely grateful to our members for your patience and support. We have missed you and we look forward to welcoming you back to the museum!
To help you prepare for your visit, please read the following information and member-specific frequently asked questions.
Museum Hours (until further notice)
Members only: 10 a.m.–11 a.m. Fridays, Saturdays and Sundays
Members and General Public: 11 a.m.-5 p.m. Fridays, Saturdays and Sundays
For the health and safety of our members and visitors, we are offering timed ticketing. This allows us to reduce museum capacity to 25% or less and encourages social distancing of 6 feet, while providing a fun and relaxing experience for everyone.
We highly recommend reserving your free member tickets online at bit.ly/ANSMemberTickets prior to your visit. For detailed instructions on the ticket reservations process, you may download the Member Tickets Guide for reserving your tickets on a desktop computer or on a mobile device. Your online tickets will be emailed to the email address you provide. When you arrive, we will either scan your tickets from your phone, or you may choose to print your tickets at home and bring them with you.
A limited number of member entries will be available at the door, however, time slots are still required, and you may have to wait until a slot is available to enter the museum.
Members will receive free, full access to the building. This includes Dinosaur Hall, the dioramas, and the special exhibits, Survival of the Slowest, where you can see our live sloth, Lulu, and Wildlife Photographer of the Year, opening September 5. To maintain visitor safety, some of our regular high-touch exhibits will be temporarily closed: Outside In, Butterflies!, and The Big Dig. We look forward to reopening those spaces soon.
There will be no school and camp field trips until further notice.
What to expect for your health and safety
The health and safety of our visitors, staff and volunteers is of the utmost importance to us. To ensure the health and safety of our guests, staff and volunteers, we have carefully developed new health and safety protocols, following guidelines provided by the Centers for Disease Control and Prevention, the Pennsylvania Department of Health, the Philadelphia Department of Public Health, Drexel University, and in consultation with national museum organizations as well as fellow museums around the world, across the nation and in Philadelphia.
We are committed to these precautions and protocols for as long as necessary:
- Face-coverings for visitors and staff ages three and up are required.
- Advance-reservations are highly recommended.
- Timed ticketing is in place to control the number of visitors and facilitate contactless transactions.
- Limited building capacity to facilitate social distancing.
- All are expected to practice social distancing.
- All public spaces and surfaces will be cleaned and disinfected throughout the day.
- Hand sanitizer stations installed.
- Installation of plexiglass partitions in admissions and other areas.
Comprehensive health and safety protocols and training are in place for Academy staff. Public restrooms, elevators and steps are reserved for our visitors and volunteers.
Exhibits to Explore
The Academy will continue to follow guidance from the state and city, plans and opening dates are subject to change.
Members receive special discounts at the Logan Square Garage at 1815 Cherry Street. For a touchless parking experience, members can download the iParkit App and use program code ACADMBR001 and your membership ID to receive the discounted rate. Members using the iParkit App will receive an additional 10% off their first five uses (no promo code necessary). Members may also use the map below to purchase parking in advance for touchless entry, or present the on-site parking ticket to our admissions staff for validation.
The prices reflected in the map below are the discounted rates. Click the magnifying glass and select the date and time of your visit.
Please review our frequently asked questions before your visit.
Member Frequently Asked Questions
REOPENING MUSEUM HOURS AND MEMBERS-ONLY HOURS
What are your hours and will there be special members-only hours available?
Our hours are, Friday, Saturday and Sunday, 10 a.m. – 5 p.m.
We are reserving the hour of 10-11 a.m. Friday, Saturday and Sunday for members only. Only Academy members will be able to reserve tickets for that time slot. While the first hour of the day will be held for members, Academy members are welcome to reserve tickets in any time slot throughout the day.
As an Academy member, do I need to reserve a timed ticket?
Yes. Since we are tracking capacity, we recommend reserving your timed tickets before you arrive. You will not be charged—you are simply reserving a time slot for your visit.
What is a timed ticket?
For us to maintain a 25% building occupancy at all times, we will be asking members and visitors to select a visitation time slot when reserving or purchasing tickets.
Academy members may reserve tickets for members-only hours held from 10 – 11 a.m. Friday, Saturday, and Sunday. Members are also welcome to reserve tickets for any of the other timeslots throughout the day.
Academy members will have priority access to timed tickets. Member timed tickets can be reserved for the following arrival times: 10 a.m., 11 a.m., 12 p.m., 1 p.m., 2 p.m., 3 p.m. and 4 p.m. 4 p.m. is the last available time slot of the day. Please ensure that your visit begins during your reserved timeslot.
With our current exhibit offerings, we estimate your length of visit to be around two hours.
How do I reserve my tickets?
We highly recommend reserving your free member tickets online at bit.ly/ANSMemberTickets prior to your visit. For detailed instructions on the ticket reservations process, you may download the Member Tickets Guide for reserving your tickets on a desktop computer or on a mobile device. Your timed tickets will be emailed to the email address you provide. When you arrive, we will either scan your tickets from your phone, or you may choose to print your tickets at home and bring them with you.
What will my online reservation cost?
Your online reservation will have no charge. All Academy members will get free access to the entire museum, including special exhibits, upon reopening.
Can I visit the museum without making an online reservation?
Yes. We are setting aside a limited number of member tickets at the door. However, walk-up tickets will be limited and time slots are still required. You may have to wait until a slot is available to enter the museum. If possible, we highly encourage online reservations before arrival.
Which entrance should I use?
- If you have reserved your tickets online, please enter through the Parkway entrance.
- If you have not reserved your tickets ahead of your visit, please enter through the 19th Street entrance.
- If you have a stroller or need wheelchair accessibility, please enter through the 19th Street entrance.
Please contact us directly at 215-299-1060 if you have specific requests and we will be happy to assist you.
Which exhibits will I see on my visit?
Entrance to our special exhibits are now free for all members! Members will get full access to the museum, including Dinosaur Hall, our dioramas and the special exhibits, Survival of the Slowest and Wildlife Photographer of the Year opening September 5.
For your safety, some of our high-touch exhibits and spaces will be temporarily closed, including Outside In, Butterflies!, and The Big Dig. We look forward to reopening these exhibits soon!
In addition, the Academy Shop and Academy Café (including the tables in the Café) are temporarily closed.
To allow for proper social distancing, we will be operating at 25% capacity or less, and staff will be monitoring the number of visitors in and out of our smaller galleries and other public spaces.
HEALTH AND SAFETY
The health and safety of our visitors, staff and volunteers is of the utmost importance to us. Here are some of the health and safety steps we have taken to make your visit feel safe, relaxing and enjoyable.
Do I need to wear a face covering?
Yes. We are following guidelines provided by the CDC, state and city health departments, Drexel University and others. We require face coverings for all visitors age 3 and older, staff, and volunteers unless they are unable to wear a face covering for medical reasons. The face covering must be worn throughout the museum visit and most cover the mouth and nose at all times. For information on CDC guidelines on usage please click here.
Will there be hand sanitizing stations?
Yes, we have installed many hand sanitizing stations throughout the museum for visitor use.
How are you ensuring that the museum stays clean?
We’ve been planning for our reopening since we temporarily closed. We formed a multi-departmental team, surveyed our audience and consulted with national museum organizations and sister institutions. We developed comprehensive guidelines and step-by-step procedures to make visitors of all ages feel safe, comfortable and at ease from the time they enter the building to the time they leave.
We also have comprehensive guidelines for our staff. We looked at the visitor journey and staff journey and made sure we limit capacity and in both cases, ensure the proper safety protocols are in place.
In addition to an increased frequency of building-wide cleaning, we have enhanced our cleaning protocols to include the use of hospital grade cleaning solutions and regular cleaning of high-touch surfaces (like elevator buttons, door knobs and handles, railings and restroom fixtures) and common areas throughout the day.
What other safety protocols will be in place?
In addition to hand sanitizer stations and increased cleaning protocols, we urge visitors to maintain a 6-foot distance between groups. Look out for signs around the building that will help guide you on your journey through the museum.
Only one family in each elevator at a time. Most bathrooms have reduced fixtures to encourage social distancing.
Please note that a risk of exposure to COVID-19 exists in any public place where people are present. When guests redeem their tickets, they acknowledge notice and acceptance of the COVID-19 exposure risks associated with visiting the Academy of Natural Sciences.
Upon redemption, guests agree to hold the Academy and Drexel University, their trustees, officers, employees and affiliates harmless from any and all causes of action, claims, damages, costs, expenses and compensation for injury or loss, that may result from exposure to COVID-19 during their visit to the Academy. This release extends to heirs and personal representatives.
Let's continue to keep each other healthy. Please follow all signposting and notices throughout the Academy. Thank you and we look forward to seeing you!